这些单词换一换,邮件专业度瞬间提升100%!

用“provide”替代“give”,“discuss”替代“talk about”,“inform”替代“let me know”……

公共英语和商务英语的一个显要区别就是,商务英语能让你显得更专业。尤其是在正式会议场合,或者在给客户发邮件或者打电话时,这会极大地赢得他们的好感。

比如:

当你想要跟客户确认某事时可以用“ensure”

Please make sure you’re on time. (No)

Please ensure you’re on time. (Yes)

当给客户安排行程(旅行)时可以用Itinerary

I'll provide you with travel plans. (No)

I'll provide you with itinerary. (Yes)

当收到客户邮件回复时用“receive”

I've got your email.(No)

I've received your email. (Yes)

当想要让客户更详细说明时用“elaborate”

Please talk more about your projects.

Please elaborate your projects.

这样的单词还有很多,常用商务英语替换词如下:

got = received 

need = require

talk about = discuss 

get in touch = contact

make sure = ensure 

give = provide 

let me know = inform 

tell why = explain 

talk more = elaborate 

fix problem = solve 

experience = white hair 

professional = core competencies 

main market = niche market 

company culture = value message 

honest company = honest dealer / supplier  

just so so = cash cow 

partnership = venture capital 

money = funding 

wait = hesitate 

对于外贸业务员,商务英语是工作中必不可少的一部分,因此点滴积累自己的“专业度”有时确实能成为成单的关键。